
Telecom Antennas Repairs
How to Quickly Troubleshoot Cell Tower Signal Issues in New York City With No Place to Park Your Lift
What was the challenge?
Telecom engineers and technicians value their time and constantly seek ways to increase productivity. That’s why they consider our boom lifts as-a-service a game-changer. Our boom lift service enables them to focus on their job at hand and not be distracted by the time-consuming hassle of finding, delivering, and manning aerial platforms. In fact, using operated lift rentals vs. self-propelled bare rentals can reduce team size by 1-2 FTEs.
New York City’s Roosevelt Island is a major hub for telecom antennas due to its strategic location between Manhattan and Queens. The tower operator received repair requests because of signal troubles from some tower sectors.
This particular tower operator doesn’t typically work in New York City, although they routinely engage Alpha Platforms in multiple states for tower inspections, maintenance, and repairs.
For this job, they engaged us for an all-inclusive height access service, an optional street permit procurement, and traffic management services for the job site. The site was precariously located on the river bank with no room for parking under the tower. That meant the lift had to be small yet have significant side reach.
What was the solution?

What was the outcome?
The whole job took a single employee just a few hours, as using Alpha Platforms operated rentals more than doubled productivity. Also, there was no wait for lift delivery, no need to hire a professional lift operator, and no distractions from the main job. Our operated all-inclusive rentals come with IPAF-certified, full-time, experienced operators and flaggers required for traffic management.
Businesses from New England to Florida have experienced reduced liability and risks and time and cost savings with Alpha Platforms.

- 12-foot extra large cage
- 1,320 lbs lifting capacity for crew, equipment, and materials
- Side reach up to 95 feet
- Parking on a slope up to 10°
- Jib length 31’ 6’
- Parking in tight spaces 8’6’’ wide
- Cage rotation 2 x 80°
Alpha Platforms has helped hundreds of teams like yours
Customer Testimonials
from Case Studies
We wanted to give it a try and see what this boom truck could do. We loved the idea of a wide basket that could reach up to 30 feet and get to the brick wall over the roof. The main reason we loved the truck was how it maneuvered the boom to lower the bricks inside a dumpster, which was located behind the truck. It saved us at least one extra day of work. It all went great.
The project was performed successfully, and we were really glad to have contactless means of reaching the building, as we all know that pipe scaffold might damage the structure, in this case, very very sensitive.
Alpha has the most efficient and leanest site setup time I’ve ever seen. My brother, who is the top climber of our group, first struggled to understand how this cage could go around the tower better than the crane - and when it did the whole 360°, he became a believer. Also, each laborer said how incredibly safe they felt - very different from the small crane basket. We were able to secure and push back the panels in place without the basket ever moving.
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